Where we process your personal data, you are entitled to a number of rights established in the relevant applicable laws and can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by contacting us (see Contact Us section below).
We will consider all such requests and, in accordance with the applicable laws, will provide our response within a reasonable period, or within the period prescribed by law. Please note, however, that we may rely on certain exemptions to complying with your requests in certain circumstances, for example if we need to keep using the information to comply with our own legal obligations or to establish, exercise or defend legal claims. If an exemption applies, we will tell you this when responding to your request.
We may request you provide us with information necessary to confirm your identity before responding to any request you make.
The right to be informed
You have the right to obtain clear, transparent and easily understandable information about how we use your personal data, and your rights. This is why we are providing you with the information in this Privacy Statement.
The right to access your personal data and correction
You have the right to access the personal data we hold about you, as well as correct, update or complete it at any time.
The right to deletion of your personal data
You have right to request that we delete your personal data. However, this is not an absolute right, and we may have legitimate, legal and regulatory reasons to retain your personal data.
The right to object
Under certain circumstances, you have the right to object to certain types of processing based on grounds relating to your particular situation when such processing is based on our or another's legitimate interest. If you exercise this right, we will stop using your personal data for this purpose and add you to a suppression list, unless we can demonstrate compelling legitimate grounds to continue processing your personal data that would outweigh your interests, rights and freedoms. You have the right to object to the processing of your personal data for direct marketing activities (for example, by clicking on the unsubscribe link in our emails or by contacting us directly via DPO.UKIE@danone.com).
The right to withdraw consent
Where we rely on your consent to process personal data, you have the right to withdraw consent at any time, without affecting our processing of your personal data before you withdrew consent.
The right to restriction of processing
Under certain circumstances you have the right to restrict the processing of your personal data if:
a) you do not believe the personal data we have about you is accurate; or
b) you consider that the personal data is not being processed lawfully, but instead of deleting the personal data, you would prefer us to restrict processing instead; or
c) we no longer need your personal data for the purposes we collected it, but you require the data in order to establish, exercise or defend legal claims; or
d) you have objected to the processing of your personal data and are awaiting verification on whether your interests related to that objection outweigh the legitimate grounds for processing your data.
The right to data portability
Your personal data is portable. This means it can be moved, copied or transmitted electronically. However, this right only applies to personal data you have provided to us and where the processing: (i) is based on your consent or takes place for the performance of a contract; and (ii) it takes place by automated means.
The right to lodge a complaint with a supervisory authority
If you think that we have not met the data protection or privacy requirements, you have the right to make a complaint to the data protection authority in the country where you usually live or work, or where an alleged infringement of applicable data protection laws has taken place.
If you want to bring a specific complaint against Danone for the way your personal data has been processed or if you are not able to resolve a problem directly with us, you can raise a complaint directly with the UK Information Commissioner’s Office https://ico.org.uk/for-the-public.
UK Information Commissioner’s Office
Mailing Address: Wycliffe House Water Lane, Wilmslow, Cheshire SK9 5AF
Phone Numbers: +44 303 123 1113
Email Address: email@example.com
You can also contact our Data Protection Officer directly at DPO.UKIE@danone.com.