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Aptamil® Recall Notice - Aptamil Multigrain Banana and Berry cereal
09 November 2020
Precautionary recall of one batch of Aptamil Multigrain Banana and Berry cereal 7+ months (200g)
We are recalling one batch of Aptamil Multigrain Banana and Berry cereal 7+ months (200g) with a best before date of 07.07.21. The best before date can be found on the back of the pack below the barcode.
We are recalling these products as a precaution because some have been found to contain small pieces of the blue plastic material used to make the packaging. We are therefore asking parents not to feed Aptamil Multigrain Banana and Berry cereal with this best before date to their babies.
The blue plastic is clearly visible in contrast to the cereal. If you have fed your baby from one of the packs without noticing any pieces, it is very likely that your pack was not affected.
We are sorry that this has happened. Nothing is more important to us than the quality and safety of our products. We would like to reassure parents that this is an isolated incident linked to an equipment fault at our factory at the time this specific batch was made. We regret that this batch does not meet our usual standards; we have fixed the fault and have taken action to reinforce our quality procedures.
We would ask you to return any packets of Aptamil Multigrain Banana and Berry cereal with this best before date (07.07.21) to the store where they were purchased for a refund (with or without a receipt).
No other batches of this product or any other Aptamil products are affected.
Where can I find the best before date?
The best before date can be found on the back of the pack below the barcode in the format DD.MM.YY
I have purchased this product with this best before date, what do I do with it?
If the Best Before Date on the pack is definitely 07.07.21, please do not feed it to your baby and return to the shop where you bought it for a full refund. You do not need your original receipt and the shop will process your refund without it.
I have purchased this product with a different best before date, is it safe to use?
Yes. The identified equipment fault was an isolated incident which has only affected our 200g packs of Multigrain Banana and Berry cereal (7+ months) with the exact best before date of 07.07.21. No other batches of the cereal, other types of cereal or Aptamil products are affected, and your little one can enjoy them as usual.
Are you recalling any other products?
No. The identified equipment fault is an isolated incident. No other batches of this cereal or any other Aptamil products are affected. You do not need to worry about any other Aptamil products.
For any other questions or for further reassurance, please contact our Careline team using the contact details below.
Questions about feeding and nutrition?
Our midwives, nutritionists and feeding advisors are always on hand to talk about feeding your baby. So if you have a question, just get in touch.