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Let’s Live Chat


Every month, our experts talk to hundreds of new and expectant parents who want to make the right nutritional choices for their babies. However, we understand that calling isn’t always convenient – especially if you’re at work. That’s why we’ve created Live Chat, our online messaging service.

Live Chat puts you in touch with one of our team of healthcare professionals and pregnancy and feeding advisors, who can give you the nutritional advice and support you need – easily, conveniently and instantly. There’s no need to register or download any software. Just click Live Chat to start a one-to-one, private conversation.

Live Chat is available Monday to Friday, 8am–8pm.

During busy times, our experts might not be free to chat online. If Live Chat shows a busy message, please try calling instead on 0800 996 1000.

WhatsApp Welcome to Careline via WhatsApp

Our experts are available to chat Monday to Friday, 8am–8pm. 

By clicking start, you will open a new chat in your WhatsApp app with our Careline team.


Having trouble?

If you're having issues sending the Careline a message via WhatsApp, please try calling us on 0800 996 1000 instead.