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How we use cookies

At Aptaclub we want to be open and transparent in the way we use cookies and what this means for you. Some of the cookies we use are essential for the functionality of our website but there are also cookies that you can opt out of or block.

We strive to provide you with sufficient information on the cookies we use so you can make an informed choice on the information you share with us.

If you have any further questions or comments, feel free to contact us here:

What are cookies?

A cookie is a small file saved on your computer or mobile device. It has a unique ID assigned to your device and enables the website to remember your actions and preferences (such as location, language, font size and other display preferences) over a period of time. That way, you don't have to keep re-entering the information whenever you come back to the website or browse from one page to another. Cookies can also help customize your browsing experience.

Not all cookies contain personal information but where they do, we will treat this information as personal data in accordance with our Privacy Policy. We also treat cookie information as personal data where it is associated with your Aptaclub account or other contact information.

Types of cookies

There are two broad categories of cookies: persistent cookies and session cookies. Persistent cookies remain on your device until deleted manually or automatically. Session cookies remain on your device until you close your browser and are thereby automatically deleted.

Why do we use cookies?

Generally speaking, there are a few reasons why we may use cookies:

1. Cookies that are strictly necessary for the website to function and to enable you to make use of the services we provide;
2. Cookies that collect data related to the use of our website and the performance of it. We use this information to improve our online products and services;
3. Cookies that we use to personalize and optimize your experience on our website. These cookies store information on your choices such as text size, language and screen resolution.
4. Cookies that are placed by third parties for enhanced services (such as social media cookies) or for advertising purposes.

Please see below for further information on the types of cookies we use.

Strictly necessary cookies

These are cookies that we need to be able to offer you a proper functioning website and which enables you to make use of the services we provide.
If these cookies are blocked, you will not be able to make use of our website.

Analytics and performance-related cookies

These cookies help us measure traffic patterns to determine which areas of our website have been visited. We use this to research a visitor’s habits so that we can improve our online products and services. We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track users’ movements journeys, and gather broad demographic information.

These cookies are not essential to the website and we will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below by clicking here.

Cookies for personalisation

These cookies enable us to recognise your computer and greet you each time you visit our website without bothering you with a request to register or to log in.

These cookies are not essential to the website but enhance the experience for you. We will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below by clicking here.

Third-party cookies

These are cookies placed on our website by third parties on our behalf. The cookies enable us to generate personalised advertisements on other websites, which are based on information about you such as your page views on our website. Our websites may also place cookies for third-party services such as social media, such as sharing or liking our content.

We do not provide any personal information to third parties that place cookies on our website. However, third parties may assume that users who interact with or click on a personalized ad or content displayed on our website fall within a group that the ad or content is directed towards. We do not have access to or control over cookies or other features that advertisers and third party sites may use. The information practices of these third parties are not covered by our Privacy or Cookie Statement. Please contact them directly for more information about their privacy practices.

These cookies are not essential to the website and we will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below here.

Cookies on our site

These are the cookies you might come across on

Cookie Name Description System Duration
CMSSession This allows administrators certain functions, such as changing content. This cookie can allow us to see which pages you visit and how you use our site. However, we don't use it for this purpose. What's more, it can't track you once you leave or return, and doesn't contain anything that can identify you personally. Aptaclub session
kmli 2 months
dd To help us make our website better for you, we use Google’s Analytics tool. This sets five cookies which collect useful information, like how many people visit our site, which pages they like most, how long they stay and where on the web they come here from. If you don’t want to be part of these stats, you can opt-out of Google Analytics cookies [1]. Or simply delete your cookies at the end of each session, as described below. 1 week
_utma 2 years
_utmb 1 hour
_utmc session
_utmz 6 months
CMSCookiePreference This cookie is set to let us know you have chosen to set your cookie limits. 3 months
bfNotice   30 minutes
ViewedNotice This cookie lets us know if you are viewed our registration overlay.   < 31 days
_ga Google Analytics   2 years
PREF Google sets this cookie "to help personalize ads" [2]. You may remove it as described below. Google 2 years
VISITOR_INFO1_LIVE YouTube don’t publish the details of their cookies or how they use them. If you don’t want YouTube to know who you are, you can block them individually [3, 4] or completely, as described below. YouTube 8 months
YSC session
PREF 1 year
GEUP 1 year
LivePersonID The LivePerson Knowledge Base states that “The information saved to these cookies is used to identify returning visitors by saving LivePerson-specific data such as visitor ID, last chat date etc. The cookies do not contain any private customer data, or any data which would be accessible or useful outside of LivePerson” [5]. LivePerson 1 year
HumanClickACTIVE 1 day
aam_uuid This setting will/will not: “allow you to receive personalised adverting relating to Aptaclub based on your use of our site. (Please note that this will not affect the preferences you have expressed on there websites nor will it affect other sites use of interest based advertising). 30 days
lbda_timestamp 30 minutes
cookie_optout This allows our website to know whether you have given us your consent to place functional cookies or tracking cookies on your device. This cookie is necessary for us to respect your cookie preferences. never
SocialCheck This cookie is set to allow us to log you in to Aptaclub with your Facebook credentials and is only used to help us determine when you might have logged out of Facebook. It contains no personal or tracking information. You can disable the Facebook login function at any time with the opt-in/out on your Update My Details page. Aptaclub/Facebook 15 minutes

[1] Google Analytics policy –
[2] Google Cookies Policy –
[3] Google/YouTube Privacy Policy –
[4] Google/YouTube cookies –
[5] LivePerson privacy policy –

Your preferences

It’s possible to restrict or block cookies or even delete cookies that have already been placed on your device. If you do so, you may not be able to access certain parts of our website and we may think that you have never visited us before and will therefore show you the Cookie Notice again and ask for your consent in placing cookies.

Our website has a tool to help you to manage cookies. This tool is located here:

You can also restrict or block cookies by changing your browser’s settings. Check the specific information in your browser’s help section to find out how to manage your cookie settings.

How to contact us

If you have any questions, comments or complaints regarding cookies, please contact us via our contact us page.

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