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Accessibility statement

We are committed to making the Aptaclub website a welcoming and rewarding source of information and support for everyone who visits.

By following the Web Content Accessibility Guidelines (WCAG) 2.0, we aim to offer a user-friendly experience for people of all abilities.

The guidelines have three levels of accessibility (A, AA and AAA). We've chosen the middle level, AA, as the Aptaclub website target.

Although we constantly strive to meet Level AA of accessibility, there may be areas that could be improved. We would love to hear from you if you come across any aspect that isn’t meeting your needs – with your help we can offer a positive experience for all our visitors.

To get in touch with any comments, thoughts or suggestions about making Aptaclub more accessible, please get in touch by using our contact form.

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Our experts are available to chat Monday to Friday, 8am–8pm. 

By clicking start, you will open a new chat in your WhatsApp app with our Careline team.

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If you're having issues sending the Careline a message via WhatsApp, please try calling us on 0800 996 1000 instead.